Cupcakin' Bake Shop

Cupcake Counter Associate

San Francisco, CaliforniaPart-time
$18 - $20 hourly
About the Job
We're an independently owned small business and we're growing! Move over Warriors! Cupcakin' is in the building! As a Bakery Associate, you play an integral part in our team by providing superior customer service. Work with a fun team selling the best cupcakes in the Bay!

What You’ll Do (Must be able to work weekdays and weekends):
  • Consistently assist customers to enhance their customer experience.
  • Act with integrity and honesty at all times.
  • Promote loyalty by educating customers about the quality and construction of our products.
  • Treat fellow employees with respect and contribute to a positive work environment.
  • Maintain a neat, clean, and organized workspace.
  • Promote service and sales by offering suggestive selling.
  • Handle all customer interactions and potential challenges with courtesy, and professionalism.
  • Execute all daily responsibilities including cleaning duties, opening/closing, and daily checklist with timeliness and efficiency.
  • Adhere to all safety and sanitation guidelines.
  • Report to work as scheduled and fulfill requirements for the duration of the shift.
  • Have an in-service mindset and are dedicated to doing what’s right for our customers.

Who You Are:
  • You have a passion for cupcakes.
  • A good communicator with the ability to effectively interact with customers.
  • Detail-oriented with a focus on following instructions down to the “T” on all orders.
  • Passionate about quality products and thrives in a fast-paced environment.
  • A customer-focused service individual who delivers an exceptional experience to every customer.
  • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as needed.
  • Able to utilize technology.
  • Can complete multiple tasks.
  • An effective listener who pays high attention to detail.
  • Agreeable to work the needs of the business, including but limited to holiday and weekend shifts.

Perks:
  • Tips.
  • Flexible work schedule.
  • Performance-based raises.
  • Unlimited Snacks.
  • Free monthly lunch.